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Select a Topic Below to Learn More About: Employer Provided Tuition Assistance Military Tuition Assistance Billing/Invoicing of Third Party Vendors Payment Methods Collections and Charge Reinstatement Refunds to Third Party Agencies Third Party Contact FAQs

Third Party and Military Tuition Assistance Payment Options

Below you can find helpful information explaining the collections and charge reinstatement policies at UMUC.

Collections and Charge Reinstatement

The collection effort starts once the first late notice has been sent.  At this time calls are made to the agency to actively pursue collecting payments for outstanding invoices. Also during this time, agencies may send over proof of payment for further research. Follow-up calls/e-mails are made on a weekly basis until the scheduled reversal date of the tuition assistance contract.

In the event the agency fails to pay the balance, the student is immediately liable for the balance of the account.

Charge Reinstatement

UMUC reserves the right to reinstate all unpaid tuition assistance invoices back to the student account. Please note that the student is ultimately responsible for all charges posted to their account.

Tuition assistance forms are reversed after the final notices have been sent and collection efforts have been made. The student is notified of this reversal via e-mail. Also, the student is informed that payment is now due and is instructed to pay their account balance in full.

After the reinstatement, the student may receive three invoices from the UMUC collections department. Accounts are generally considered delinquent after they are 90 days past due. State law requires UMUC to send delinquent accounts to the Central Collection Unit (CCU) of the State Department of Budget and Fiscal Planning. If your account is transferred to CCU you will be assessed a minimum collection charge of 17 percent plus you will be liable for the attorney or court costs, and your account will be reported to a credit bureau.