UMUC

What can I do with a degree in Marketing?

Customer Relations

The customer relations manager is the organization’s goodwill ambassador.  With a Marketing degree, you will gain the critical skills needed to effectively implement and administer client policies in order to build and retain a loyal customer base.

Career Areas

  • Customer Service

Employers

  • Businesses or Organizations Providing Good or Services Including:
    • Small Businesses
    • Corporations
    • Government
    • Nonprofit

Strategies

  • Obtain a part-time job or summer internship in customer relations.
  • Develop problem-solving skills, self-confidence, assertiveness, empathy, and stamina.
  • Hone your leadership and public speaking skills.
  • Demonstrate excellent written and verbal communication.