CIP Registration Cancellation and Refund Policy

This policy pertains to both online and face-to-face programs.

1. Cancellations and Refunds will be granted according to the following schedule:

• Up to six (6) weeks in advance: 100%, less an administrative processing fee;

• Less than six (6) weeks in advance but up to ten (10) business days prior: 50%, less and administrative processing fee;

• No refunds will be made for cancellations within five business days prior to the starting day of the program.

2. All refunds will incur a 10% administrative processing fee.

3. No refunds will be made for “No Shows” (a “No Show” is a person who registers for a program but who does not cancel registration or attend the program).

4. Refunds will be processed as they are received or after the conclusion of the program, depending on the program date and when cancellation occurs. Refunds may take up to five to seven business days to process.

5. If CIP needs to cancel the program, CIP may elect to offer transfer of registration to another program, provided such a program is scheduled and space is available.

6. If CIP or UMUC determine that a participant must be removed from the workshop/conference for inappropriate or illegal conduct, CIP will provide a full refund of workshop/conference funds.

7. Cancellations may be made only by email and must be received by the cancellation deadline. Please direct inquiries to cip@umuc.edu.

Address:	The Center for Intellectual Property University of Maryland University College 3501 University Boulevard East Adelphi, MD 20783
Telephone:	240-582-2803
Fax:	240-582-2961
E-mail:	cip@umuc.edu
Web site:	www.umuc.edu/cip

Rev. 7/2005