Learn who can participate in mediation at University of Maryland University College, as well as information about preparing for mediation, advantages of mediation, and more. Visit Mediation Services to learn how to initiate mediation.

Who can participate in the mediation program at UMUC? +

Any member of the UMUC community can request mediation services; however, all parties involved must agree to participate in the process.

What is the role of a mediator? +

In resolving disagreements, the mediator does not take sides or impose solutions. Instead, he or she facilitates fair and productive communication as a pathway to common ground, greater understanding, and mutual agreement among those in conflict.

What topics are not appropriate for mediation at UMUC? +

There are conflicts that fall outside of the mediation program’s purview, including current or pending legal actions, certain organizational or personnel decisions, and safety or security concerns that have been referred to law enforcement.

UMUC Mediation Services reserves the right to decline any mediation request it deems inconsistent with the program’s intent or resources.

What are the advantages of resolving a conflict through mediation? +

Mediation empowers individuals to preserve relationships and resolve misunderstandings on their own terms in a way that is proactive and non-adversarial. By focusing on the future rather than analyzing the past, it promotes new ways of thinking and doing through collaborative problem solving and honest communication. And because it takes place in a setting that is both informal and confidential, mediation is less stressful and time consuming than other avenues of dispute resolution.

How do I prepare for the mediation process at UMUC? +

The UMUC mediation process requires no advance preparation other than an open mind and a positive outlook.