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Synchronous Communication

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Synchronous communication is communication taking place at the same time. Synchronous, or real-time, communication has yet to emerge as a popular technology in online education, but the likely merging of Web and audio/video delivery formats over time may, if successful and affordable, effectively virtualize education on a global scale. (See also asynchronous communication.)

Examples of Uses Chat rooms, MUDs, MOOs; more complex Web-based iterations of synchronous communication include videoconferencing (with tools like CUSeeMe from White Pine Software and Microsoft's NetMeeting) and teleWeb delivery systems that combine video programs with Web-based resources and activities and print-based materials.

Requirements for Using it on a Computer Text-based Synchronous Communication
Chat rooms either reside on a server or can be imported into Web sites as applets. Real-time interactive environments like MUDs (multiple-user dungeons) and MOOs (multiple object orientations) are Unix-based programs that reside on servers. In both kinds of synchronous communication, users connect with the help of chat-client software and log in to virtual "rooms" where they communicate with each other by typing onscreen. Because MOOs and chat rooms frequently attract many users, it is advisable to access them using a high-end computer (Pentium-class PC or Macintosh PowerPC) and a fast connection to the Internet (T1 or better). The computer should also be running Netscape or Internet Explorer 4+ and should be Java enabled. MOOs and chat rooms often have their own sound effects to denote communicative gestures (such as laughter and surprise); to use or hear them, the computer must be equipped with a sound card and speakers.

Audio/Video-based Synchronous Communication
Because this technology is usually delivered over digital subscriber lines rather than through the Web, it is beyond the scope of this project. Digital subscriber lines, also known as DSL, deliver voice and data simultaneously at speeds 30 times faster than 56K modems. Implementing DSL involves making business and telecommunication decisions that require expertise in media production as well as computer networks. This is an expensive technology and as of this date has not gained widespread use beyond the corporate learning environment. Popular corporate packages currently include Interwise Millennium and Centra.


Requirements for Using it to Create Materials Text-based Synchronous Communication
Text-based synchronous communication has not yet been widely adopted as a Web-based learning tool. Notable examples of Web-based synchronous learning projects created by academic institutions include the online communities being developed for educational purposes at the Georgia Institute of Technology and the Geology Explorer MOO being developed by Brian Slator at the University of North Dakota. Faculty wishing to create original materials using MOOs or MUDs will need to learn the object-based programming language that enables these applications to run. More frequently, faculty find it easier and more useful for students to engage in synchronous communication as part of ethnographic research (see the examples in Module 1 listed below).

Examples in Module 1
Data Gathering and Synthesis: Psychotherapy
Object and Document Analysis: Communication Studies

 


This project is a joint initiative of the Center for the Virtual University and the Center for Teaching and Learning at UMUC.

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