Email Assistance: How Do I Access My Department's (Generic) Account Online?
Generic email accounts which were migrated to Google are delegated to the same staff member who had access to it in Exchange.
|Once a department's (generic) account has been delegated to you, you will find it on the drop-down menu next to your email address on the top right of the Gmail interface.|
If you don't see the arrow for the department's (generic) account you are trying to access, you may have to close your browser completely, re-open it, and re-log in to mail.umuc.edu
|Click on this drop-down menu and choose Switch Account to see a list of all mailboxes to which you have access.|
|Click on the name of your department's (generic) account, and the mailbox will open in a new tab or window (depending on your browser). |
You can switch tabs or windows to jump back and forth between the mailbox you selected and your personal mailbox.