Email Assistance: How Do I Access My Department's (Generic) Account Online?

Email Assistance: How Do I Access My Department's (Generic) Account Online?

Generic email accounts which were migrated to Google are delegated to the same staff member who had access to it in Exchange.

Step 1
Once a department's (generic) account has been delegated to you, you will find it on the drop-down menu next to your email address on the top right of the Gmail interface.

If you don't see the arrow for the department's (generic) account you are trying to access, you may have to close your browser completely, re-open it, and re-log in to mail.umuc.edu
Step 2
Click on this drop-down menu and choose Switch Account to see a list of all mailboxes to which you have access.
Step 3
Click on the name of your department's (generic) account, and the mailbox will open in a new tab or window (depending on your browser).

You can switch tabs or windows to jump back and forth between the mailbox you selected and your personal mailbox.