Email Assistance: Issue - My Email Labels (Folders) are not Syncing

Email Assistance: Issue - My Email Labels (Folders) are not Syncing

Issue:
Your labels (folders) from Google Apps Mail are not in sync with the folders on your Mac Mail, Mac Outlook 2011 or Thunderbird

Cause:
If you have "sub-labels" (sub-folders) starting with the word "Inbox" in your Google Apps Mail and you are using IMAP setup to gain access to your UMUC email through an email client; those labels may not sync.

Solution:
To resolve this issue you will need to capitalize the word Inbox before the label.

For example if your current label reads: Inbox/Label
You will need to change it to: INBOX/Label