Email Assistance: Issue - My Email Labels (Folders) are not Syncing

 

Issue:
Your labels (folders) from Google Apps Mail are not in sync with the folders on your Mac Mail, Mac Outlook 2011 or Thunderbird
 
Cause:
If you have "sub-labels" (sub-folders) starting with the word "Inbox" in your Google Apps Mail and you are using IMAP setup to gain access to your University of Maryland University College email through an email client; those labels may not sync.
 
Solution:
To resolve this issue you will need to capitalize the word Inbox before the label.

For example if your current label reads: Inbox/Label
You will need to change it to: INBOX/Label