Password: How do I reset or create my password?

The following links provide several options to reset your password or retrieve your username using your personal information. Please select the best link for your situation:
 
Reset Password

Create Password

Retrieve Username

 

Reset Password Step-by-Step Instructions:


I know my password

  1. Go to https://password.umuc.edu/identity/self-service/umuc/autologin.jsf

  2. On the Create and confirm your new password page:

    1. Enter a new password. Follow the Password Rules information on the right of the page when creating a password.

    2. Click Reset Password.

User-added image

     3. Click OK on the You have successfully reset your password screen.

 

I don’t know my password, but I know my username AND the answers to my secret questions.

  1. Go to https://password.umuc.edu/identity/self-service/umuc/kiosk.jsf

  2. Enter your username (Example: hsolo2)

 
User-added image


      3.  On the Choose one of the following methods to verify your identity page:

  1. Select Answer my secret questions or enter my authorization code.

  2. Click Next.

 

User-added image


    4.  On the Answer your secret questions page:

  1. Type answers to the secret questions. Answers are not case sensitive.

  2. Click Shuffle Questions to display a different set of questions.  

  3. Click Submit. After three unsuccessful attempts to answer the questions, your access will be temporarily locked. A message will appear prompting you to contact technical support for assistance.
     

User-added image


    5.  On the Manage your secret questions or reset your password page:

  1. Select Reset my password.

  2. Click Next.

 
User-added image

 

6.  On the Create a new password page:

  1. Enter a new password.  Follow the Password Rules information on the right of the page when creating a password.

  2. Click Submit.

Note: The Account (or “account group”) for password reset page merely confirms your system access. Proceed to the Create a new password page.
 

User-added image
 
7. Click OK on the You have successfully reset your password screen.



I don’t know my password (or I need to create a password), but I know my username OR my Empl ID/Student ID OR my preferred e-mail address on file.

  1. Go to https://password.umuc.edu/identity/self-service/umuc/smsreset.jsf

  2. On the Verify your identity and request a PIN: Enter your information page:

    1. Enter your username, EMPL ID/Student ID, OR the preferred e-mail address on file. Students may designate a preferred e-mail address as their preferred address. Faculty and staff University e-mail addresses are their preferred address.

    2. Enter the characters shown in the Word Verification box.

    3. Check the box to agree to receive a text message sent to your cellular phone number on file. The text message confirmation will include the e-mail address and the phone number where the PIN was sent. Your username will be sent to the Home e-mail address and the cellular phone number on file.

 
User-added image
 

User-added image


  3.  On the Validate your PIN: Enter the PIN that was sent to your e-mail account or mobile device page:

  1. Enter the PIN that was sent to your mobile device and your Home e-mail address on file. If you do not receive the e-mail or text within a few minutes, click the Resend PIN button to request a new PIN. Please note that the PIN is valid for 30 minutes.

  2. Click Validate.

User-added image



  4.  On the Create and confirm your new password page:

  1. Enter a new password. Follow the Password Rules information on the right of the page when creating a password.

  2. Click Submit.

User-added image
 
5. Click OK on the You have successfully reset your password screen.
 

Additional Instructions: