How do I take a screenshot of my computer screen? (Windows)

Please follow the steps below to take a screenshot on a Windows computer.
Instructions are also available for MaciOS (iPhone, iPad) and Android devices.  

Step 1: Maximize the window you wish to capture and minimize all other windows.

Step 2: Press the PrtScn (Print Screen) key on your keyboard. The PrtScn key is usually located in the upper right corner of the keyboard above the Insert key or the Number keypad. This will save the image to the Clipboard.

Print Screen button
Step 3: Click Start > All Programs > Accessories > Paint. When Paint opens, click the Home tab and then click Paste.

Paste to MS Paint
Step 4: Click the Paint dropdown arrow to the left of the Home tab.

Paint Tab

Step 5: Select Save as in the dropdown menu. Then, select JPEG Picture and save the image to your computer.

Paint JPEG Picture

Step 6: Attach the screenshots when you submit a web case at or when you reply to an email request from a Support Agent.