Direct Deposit: Why did I receive my refund through the mail when I signed up for Direct Deposit?

You may have received your refund as a check in the mail instead of through Direct Deposit for one of the following reasons:

  • State interception: If you will be receiving a refund from the Maryland State Comptroller's Office (e.g., Maryland State Grant) but you have outstanding debt with the state, your refund could be intercepted. If your refund is intercepted, the state of Maryland will notify you by mail.
  • Incomplete or inaccurate bank account information: If you entered inaccurate banking institution information (e.g., incorrect routing number or account number, etc.), your financial institution will reject the deposit. You will receive an email in your Student Center (MyUMUC) requesting that you correct and resubmit your banking information. You will receive your refund in the form of a check from the Maryland State Comptroller’s Office if your banking information is not corrected prior to the check being mailed. The Maryland State Comptroller’s Office will also notify you by mail.
  • Account set-up after disbursement: If funds are disbursed prior to the completion of direct deposit enrollment, the refund will be issued as a check.
  • Not fully enrolled: If you began the direct deposit enrollment process, but did not complete the banking information, we will not be able to process your refund until the banking information has been completed. Click here to view and confirm that you've completed the Direct Deposit Enrollment procedure.