Student Accounts: Why is there a hold on my account?

An account hold is a symbol that represents a particular status or impact that may affect your access to university services. Account holds (also called Service Indicators) can be negative or positive.

  • Negative holds are represented by the PeopleSoft Negative Service Indicator symbol and prevent delivery of some or all UMUC services.
  • Positive holds are represented by the PeopleSoft Positive Service Indicator symbol and generally appear for students with special circumstances. Positive holds do not affect access to services.

For assistance, please contact UMUC at 855-655-8682 (UMUC).