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Staff Directory:
Information and Library Services

The mission of the office of Information and Library Services (ILS) is to provide quality resources, services, and instructional activities independent of time and place. ILS specializes in providing services to adult, nontraditional students, faculty, and staff in novel ways with an emphasis on the delivery of resources in digital formats. Using the latest technological means ILS is committed to delivering high quality services that meet the requirements of the user “just-in-time."

Who's Who


UMUC- Adelphi

Main Office:

Information and Library Services
University of Maryland University College
3501 University Boulevard East, Room 2255 SFSC
Adelphi, MD 20783-8048 USA
301-985-7209 • fax 301-985-7870
library@umuc.edu

Administrative Staff:

  • Stephen Miller
    Associate Provost, Information and Library Services
    SFSC, Room 2252C
    301-985-6471 • fax 301-985-7870
    smiller@umuc.edu
    Stephen is responsible for library operations, procedural and policy issues and for the coordination and management of personnel, programs, budgeting, and services across three library sub-units: the library, Career Services, and the Center for Intellectual Property.

  • Barb Mann
    Assistant Director, Public Services and
    Instruction and Information Literacy Librarian
    SFSC, Room 2271H
    301-985-7596 • fax 301-985-7870
    bmann@umuc.edu
    Barb is responsible for overseeing the day-to-day reference and instruction activities and also serves as the Information Literacy Librarian and University Archivist.

  • Jennifer Diffin
    Assistant Director, Systems and Access Services
    SFSC, Room 2252D
    301-985-7147 • fax 301-985-7870
    jdiffin@umuc.edu
    Jennifer is responsible for overseeing electronic services for ILS, including technical issues relating to library database operations, Electronic Reserves, circulation, document delivery and DocumentExpress services.

  • Feme Depra
    Executive Administrative Assistant
    SFSC, Room 2252
    301-985-7207 • fax 301-985-7870
    fdepra@umuc.edu
    Feme assists Stephen Miller with the administration of Information and Library Services. She is also responsible for UMUC serials subscriptions.

  • Luella Hackett
    Program Management Specialist
    SFSC, Room 2252A
    301-985-7394 • fax 301-985-7870
    lhackett@umuc.edu
    In addition to working on special projects, Luella is responsible for a variety of administrative functions including HR actions, ordering office supplies, and making travel arrangements.

Public Services Staff:
  • Julie Arnold
    Graduate School Liaison / UCSP Course Manager
    SFSC, Room 2271G
    301-985-7403 • fax 301-985-7870
    jlarnold@umuc.edu
    Julie handles all forms of reference questions and provides instruction for UMUC students, faculty and staff. She is also the Course Manager for the required graduate library research skills course, UCSP 611, and liaison to the graduate school.

  • Renee Brown
    Library Technician III
    SFSC, Room 2255
    301-985-7591 • fax 301-985-7870
    nbrown@umuc.edu
    Renee assists with the administration of Information and Library Services as well as the entire ILS staff by answering the telephone and greeting visitors.

  • Lenore England
    Digital Resources Librarian
    SFSC, Room 2270G
    301-985-6496 • fax 301-985-7870
    lengland@umuc.edu
    Lenore handles all forms of reference questions and provides instruction for UMUC students, faculty and staff. Lenore is also responsible for electronic database, e-book, and e-journal acquisitions and vendor negotiations.

  • Anne McDonough
    Graduate Assistant
    McKeldin Library, Room 6259
    301-405-9115
    amcdonough@umuc.edu
    Anne works at Adelphi on weeknights and McKeldin on weekends, answering e-mails, telephone calls and chats as well as helping UMUC students in College Park's McKeldin Library.

  • Robert Miller
    Reference and Instruction Librarian
    SFSC, Room 2271F
    301-985-7365 • fax 301-985-7870
    rmmiller@umuc.edu
    Robert handles all forms of reference questions and provides instruction for UMUC students, faculty and staff. He is also the science liaison for the School of Undergraduate Studies.

  • Edward O'Donnell
    Reference and Instruction Librarian
    PG Metro 3, Room 780G
    240-582-2896 • fax 240-582-2961
    eodonnell@umuc.edu
    Ed handles all forms of reference questions and provides instruction for UMUC students, faculty and staff. He also serves as the liaison to the Business and Management department in the School of Undergraduate Studies, handles library publicity, and maintains the library collection at UMUC.

  • Neal Pomea
    Reference and Instruction Librarian
    SFSC, Room 2271D
    301-985-7579 • fax 301-985-7870
    npomea@umuc.edu
    Neal handles all forms of reference questions and provides instruction for UMUC students, faculty and staff. Neal's area of expertise is copyright and intellectual property.

  • Joe Rawson
    24x7 Services Coordinator
    SFSC, Room 2270F
    301-985-7090 • fax 301-985-7870
    jerawson@umuc.edu
    Joe coordinates after-hours reference coverage with Librarians by Request. He also handles all forms of reference questions and provides instruction for UMUC students, faculty and staff.

  • Ryan Shepard
    Reference and Instruction Librarian
    PG Metro 3, Room 780K
    240-582-2969 • fax 240-582-2961
    rshepard@umuc.edu
    Ryan handles all forms of reference questions and provides instruction for UMUC students, faculty and staff. He also serves as the liaison to the Computer Information Systems and Technology and Professional Practice departments in the School of Undergraduate Studies.

  • Rachel Sutcliffe
    Graduate Assistant
    McKeldin Library, Room 6259
    301-405-9115
    rsutcliffe@umuc.edu
    Rachel works at Adelphi on weeknights and McKeldin on weekends, answering e-mails, telephone calls and chats as well as helping UMUC students in College Park's McKeldin Library.

  • Cynthia Thomes
    Reference and Instruction Librarian
    SFSC, Room 2255D
    301-985-7042 • fax 301-985-7870
    cthomes@umuc.edu
    Cynthia handles all forms of reference questions and provides instruction for UMUC students, faculty and staff. She also serves as a liaison to the graduate school.

Electronic Services Staff:

  • Peter Burslem
    Library Web Specialist
    PG Metro 3, Room 780P
    240-582-2971 • fax 240-582-2961
    pburslem@umuc.edu
    Peter provides programming and technical support for Web pages, electronic document delivery, and library operations.

  • John F. Coogan
    Systems Librarian
    SFSC, Room 2271E
    301-985-7222 • fax 301-985-7870
    jcoogan@umuc.edu
    John manages the library Web site, cataloging, and IT issues for the library.

  • Mark de Jong
    Document Management Librarian
    SFSC Room 2255A
    301-985-7113 • fax 301-985-7870
    mdejong@umuc.edu
    Mark manages circulation, document delivery and DocumentExpress (ILS's interlibrary loan service).

  • Li Fu
    Digital Services Librarian
    SFSC, Room 2252B
    301-985-7812 • fax 301-985-7870
    lfu@umuc.edu
    Li provides support for electronic resources access and the library Web page, answers technical questions, and performs maintenance on SFX and ResearchPort.

  • Sara Godbee
    Library Associate
    SFSC, Room 2271C
    301-985-7577 • fax 301-985-7870
    sgodbee@umuc.edu
    Sara has oversight of DocumentExpress, coordinates student worker activities and is the primary contact for our document delivery vendors.

  • Clare Miller
    Library Technician III
    SFSC, Room 2271
    301-985-7282 • fax 301-985-7870
    crmiller@umuc.edu
    Clare manages day to day circulation and assists with Interlibrary Loan processing.

  • Kee-Young Moon
    Advanced Technologies Librarian
    PG Metro 3, Room 780M
    240-582-2972 • fax 240-582-2961
    kmoon@umuc.edu
    Kee-Young is responsible for developing new and innovative online resources, implementing new technologies, and working to improve the functionality and appearance of our Web, instructional, and multimedia resources.

  • Patricia Reeber
    Library Technician III (Electronic Reserves)
    SFSC, Room 2271B
    301-985-6442 • fax 301-985-7870
    Patty processes electronic reserves requests.

  • Yu-Hsiu Wang
    Electronic Services Librarian
    PG Metro 3, Room 780N
    240-582-2970 • fax 240-582-2961
    ywang@umuc.edu
    Yu-Hsiu is responsible for Information and Library Services' Electronic Reserves Service.

  • Vacant
    Library Technician III
    This position manages the day to day processing in Interlibrary Loan ordering and receiving.

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UMUC- Dorsey Station

Main Office:

Dorsey Station Library
6865 Deerpath Road, Room 2113
Elkridge, MD 21075
443-459-3515 • fax 443-459-3505

Staff:

  • Megan A. Davis
    Regional Services Librarian
    Dorsey Station, Room 2108
    madavis@umuc.edu
    443-459-3513 • fax 443-459-3505
    Megan handles all forms of reference questions and provides instruction for UMUC students, faculty, and staff. In addition, she manages the Dorsey Station library and serves as the library liaison to UMUC regional sites.

  • Caryn Belt
    Library Tech III
    Dorsey Station, Room 2113
    cbelt@umuc.edu
    443-459-3515 • fax 443-459-3505
    Caryn assists with the administration of ILS services at Dorsey Station by greeting visitors, answering the phone and ensuring that library materials are in order. Caryn also receives materials for circulation and assists with processing interlibrary loans.

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UMUC-Asia

Main Office:

UMUC Asia Library
Unit 5060 Box 0100
APO AP 96328-0100
DSN: 225-3680
Commercial: +81 425-52-2510 ext. 5-3680
library@asia.umuc.edu

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UMUC-Europe

Main Office:

Faculty Loan Library
University of Maryland (UMUC)
Unit 29216
APO AE 09102
DSN: 370-6762, Ext. 242
Commercial: +49 6221 378242
edlibrary@ed.umuc.eduMore contact options
(Library Resources for UMUC-Europe)

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