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 The UMUC Information and Library Services Newsletter 
Summer 2004

Volume 4, Issue 2


Contents 

From Kim Kelley
Online Databases-  What's New!

Hot Sites

For Your Information...

Faculty Corner

ILS  Hours and Locations
 

From Kim Kelley 
Associate Provost, Information and Library Services

24-Hour Phone Service Coming July 6th!

Round-the-clock chat and e-mail reference have been such a tremendous success that ILS will be offering 24-hour phone reference assistance starting July 6th. Click on Ask a Question on the ILS Web page for information on how to access this new service. Once phone service begins, obtaining reference service whenever you need it will be as easy as picking up a phone and receiving service 24 hours a day. Please note, we recommend that overseas students and faculty continue to use chat and e-mail as these two methods offer the least expensive options for contacting ILS staff.

Database Updates for Improved Access to Important Business, Company, and Industry Information!

One area where it is consistently difficult to access current, reliable information is business and industry, particularly industry trends that can be used for marketing forecasts. Much of this information is competitive and proprietary and is often not offered in one source, such as a library database. ILS has been continually looking for ways to improve your access to this type of information. This spring we've made some exciting additions to our databases that should significantly increase your abilities to access this type of information.

  • Economist Intelligence Unit (EIU) Country Reports

    EIU Country Reports, a significant addition to our EIU databases (EIU Viewswire and EIU Executive Briefing), provides ten comprehensive quarterly analyses and forecasts of the political, economic and business environment for Canada, Chile, China, Czech Republic, Germany, India, Ireland, Mexico, North Korea, and South Africa. Included in each country report is a detailed review and analysis of political and economic events, a compilation of the latest economic indicators, and a 12-24 month political outlook and economic projection.

  • Industry Reports Now Available in Mergent

    Mergent Online is an excellent database for finding company and industry information and creating comparison reports on asset management, profitability ratios, and other financial information. With ILS' recent addition of the Industry Reports, Mergent Online has become even more useful for researching company financials and industry trends. The reports cover three geographic areas: North America, Asia Pacific, and Europe.

    To access these reports, click on the Mergent Online link from the Library Databases and E-Journals page, and
    then in the database click on the tab, Industry Reports.

    From the Basic Search screen, if you enter in a company name or Ticker symbol, you will also be able to access the industry specific reports for that company. For instance, enter in mstr as a Ticker symbol in the Basic Search screen, then click on the company name, Microstrategy, Inc. One of the tabs will be Industry Reports.

    Over time reports will accumulate and provide a chronological view of a particular industry.

Online Databases

New Databases

In addition to the above two databases, ILS announces two other new databases as well as several database changes.

  • Women and Social Movements in the United States, 1600-2000

    An important research tool in women's history and sociology, this database brings together books, images, documents, scholarly essays, commentaries, and bibliographies, documenting the women's reform activities. The resource, which examines perspectives on women's social movements from Colonial times to the present, includes numerous primary documents that have been carefully researched and authenticated.

  • Gale Opposing Viewpoints Center

    LexisNexis Current Issues has been discontinued by the vendor as of July 1st. ILS has selected an excellent database, Opposing Viewpoints, to replace it. This new database provides access to articles defending the pros and cons of current issues, topic overviews, statistics, primary documents, links to Web sites, and full text magazine and newspaper articles in a wide variety of subject areas. You will find it to be a one-stop source for information on a wide variety of social issues. It is a great database to choose if you are trying to select a topic, narrow it, or conduct preliminary research.

  • Gartner Database Updated

    Gartner, a well-known IT research and advisory firm, has developed a reputation for providing topnotch analysis of IT trends. Its database of the same name covers proprietary analysis of topics such as customer relationship management (CRM), e-commerce, supply chain management, wireless, emerging technologies, security, and IT in reports and analyses from 1995 to the present with a focus on current issues.

    This popular database has recently received a complete overhaul of its interface; and you will find it much easier to use. Most importantly, you can now search the database contents by keyword. In addition, you can continue to use a menu approach to investigate the latest IT news, get access to in-depth IT research, and participate in Weblogs on hot topics.

    To access Gartner, go to the Information and Library Services Web page, choose the UMUC Library Databases and E-Journals link and then select Gartner from the alphabetic menu. Please note that you will need to register with Gartner the first time you log in.

  • New E-Books in netLibrary and A User's Guide

    This spring ILS purchased 1,100 new titles for its netLibrary collection bringing UMUC's total collection to more than 17,000 electronic books. To help you locate books and use the different features of netLibrary, ILS has created a guide, Using netLibrary, that explains how to log into netLibrary, how to search for e-books and then view them, and how to create a free account that allows you to check books out to read online for two-hour periods.

    You will find the guide to using netLibrary on the ILS Web page under the Tutorials link.

Hot Sites... Globalization

The economist Robert Reich visited UMUC in April to present "The Global Economy is No Longer What it Seems." The sites below can help you to learn more about the complex issues relating to globalization.

  • The Globalization Website
    Frank Lechner, Associate Professor of Sociology at Emory University, started this site in 2000 as a resource to help students and others interested in the issues relating to globalization. The site includes a glossary, links to globalization sources, synopses of globalization theories, summaries of globalization debates, and a guide to selected recent literature on the topic.
  • Institute for International Economics: Globalization
    This site covers "hot topics" in international economics, country and regional studies, and resources including policy briefs, working papers and speeches on globalization in relation to the environment, labor, migration and politics.
  • World Bank Group: Globalization

    The World Bank Group's Globalization site includes data and statistics, links to a series of World Bank Briefing Papers and key readings on the issues, news and videos (including speeches, interviews and links to presentations) as well as recent research, which currently focuses on "trade liberalization and its impact on developing countries, globalization and financial markets, the role of global and national institutions in globalization, governance and trade policy, and the impact of globalization on equality and inequality within developing countries."

For Your Information...

New Tutorials

To help you learn to access and use library resources and become an effective researcher, ILS recently created the following tutorials:

  • Business Tutorial

    If your professor has given you an assignment that requires you to locate information about a company or industry and you are uncertain about where to search, ILS' new Business Tutorial will help you navigate the library databases and find the information you need. This clearly-written and fully illustrated tutorial will take you step-by-step through finding information by name, geographic area, or SIC/NAICS. Modules focus on finding information by industry, company, or specific financial information. Through frequent examples the tutorial demystifies the use of library databases essential for business research such as Mergent Online and Industry Surveys. Interactive exercises encourage you to apply the skills you learn.

  • Catalog Tutorial

    If you're searching for book titles on a certain subject and are not quite certain how to navigate through the library catalog, you may want to take the new tutorial on searching the library catalog. This tutorial will guide you through searching and locating books and other items in catalogUSMAI, the library catalog of the University System of Maryland and Affiliated Institutions. There are also step-by-step instructions for finding e-books in UMUC's catalog and an optional exercise to test your knowledge of the process after you've completed the tutorial.

    You will find both tutorials on the ILS Web page by clicking on the Tutorials link under Research Help/General Resources.

Establishing Authority through Cited References

One of the most important criteria in evaluating the reliability of resources you have found for a paper or project is authority. To establish authority, you usually examine the author's credentials or the publisher's reputation to decide whether or not they are experts in the field about which they have written or published. An additional step is to check a citation index to see whether other researchers have cited it in their works.

ILS has two citation index databases where you can search for cited references: Science Citation Index Expanded (SCI) and Social Sciences Citation Index (SCCI). Both now include back files to 1996 and can be searched jointly. SCI and SSCI offer the unique capability of cited reference searching with full text linking capability through our “find it” (SFX) service. Through cited reference searching, you will be able to enter information about a particular article or book and find articles from journals that have cited this work to discover how a known idea has been confirmed, applied, improved, extended, refuted, or corrected. For more information on how to use the citation databases, see the vendor's tutorial, "Cited Reference Searching: An Introduction."

In addition, some of the EBSCO databases, namely PsycINFO, Business Source Premier, and Academic Search Premier, now include information about the number of times an article has been cited. If an article is cited in other works you will find a note below the link to the article in the results list; this note indicates the number of times an article has been cited in other works: Times cited (2).

Not many articles will have cited references or be cited in other sources, but if you find this type of article as you research, you will have one additional indicator that the article is authoritative and reliable.

Staff Notes

This spring ILS welcomed several new staff members and announced a couple of staff changes:

  • Sarah Anderson processes document delivery requests, handles interlibrary loan book requests, and assists the e-reserve team.
  • Johan Oberg handles all forms of reference questions from UMUC students, faculty and staff and teaches library instruction sessions. In addition, he coordinates book circulation issues and supervises the student workers.

  • Susan Olson became the liaison to the Graduate School. She still handles all forms of reference questions, teaches library instruction sessions, spearheads library outreach, and coordinates print acquisitions.
  • Michielle Saunders handles day-to-day circulation of library materials and assists with e-reserves and ILL.

All ILS staff members can be reached by calling 301-985-7209.

Faculty Corner

One Stop Service for Information about Library Resources for Faculty

As you prepare your classes for the next semester, you may want to refer to the new ILS page describing library services and resources that support your classes. Here in one convenient table you will find summaries of our most popular services for teaching, such as e-reserves, library instruction, and plagiarism detection and prevention. Live links to the forms and instructions for using these services make it easy for you to access and use these services to the greatest advantage. You will also find information about reference and research assistance, including document and book delivery and interlibrary loan and a link to our 24 hour chat and e-mail "Ask a Question" service.

New Acquisitions

View a list of some of our recent acquisitions in distance education, adult learning, assessment, and research methodology.  If you're in Adelphi, visit ILS in SFSC 2255 and browse through our collection. If you'd like to borrow any of the books, you can request them in the library catalog. Books can be picked up at one of the libraries of the University System of Maryland and Affiliated Institutions, if you live in Maryland, or delivered by mail if you live outside Maryland within the continental United States. If you live abroad, send us an e-mail for information about borrowing them. 

ILS Hours and Locations

Need to find us? Please visit Locations and Hours for more information.

 

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