Military

AI Portal (Air Force) - Frequently Asked Questions

Welcome to University of Maryland University College’s (UMUC) FAQ Web page for our Air Force students using the AI Portal.  This Web page is dedicated to helping Air Force personnel through their questions regarding the AI Portal and UMUC.  Here you will find some information on attending UMUC while using the AI Portal.

Students (prospective, new and current) using the AI Portal are encouraged to become familiar with this page for answers to common questions. 

Take me to the AF Portal.

Applying to UMUC

• How do I apply to UMUC?
• What do I need to be fully admitted into UMUC?
• What is needed if I’m relocating from UMUC Europe or UMUC Asia?
• Where can I learn more about placement testing?
• Who is my UMUC academic advisor?

Registration for Classes

• How do I register for classes?
• Are there any required courses?

Payment of Courses

• How do I use Tuition Assistance as payment for courses?
• How do I apply for grants/financial aid?

Course Materials

• How do I order my course materials?

Withdrawals from Classes

• How do I withdraw from a course?
• Is there a refund for withdrawing from my class?

Testing and Exams

• How do I have my exam(s) proctored?

Majors and Degree Maps

• How do I change my Major/Program at UMUC?
• What is AU/ABC?
• What is Category I and Category II?

Student Agreements

• What is a SOC Agreement?

Grades

• When will my grade be posted?
• What do I do if my grade has not been posted?
• Can I request an Incomplete for a course?

Charges and Fees

• Why did I get a letter regarding tuition due when my tuition assistance is covering the cost?

Graduation

• How do I apply for graduation?
• How long will it take for me to receive my diploma?