Having Trouble?
Need Help with MyUMUC, WebTycho, and More? Find the help and resources you need, anytime you need it.
Technical Requirements
MyUMUC requirements and recommendations differ based on your operating system and browser type. For details, please visit MyUMUC Technical Requirements.
Password Change and Reset Information
Change Your Password
If you know your password, you can change your password.
Reset Your Password
If you do not know your password or do not have a password, you will need to reset or establish your password. If you need additional information, view detailed instructions.
Note: If your WebTycho username includes an underscore (e.g., _visitor or _admin), you will continue to change your password in WebTycho. If you have forgotten your password, visit Help@UMUC for assistance.
Need Help?
Support for Students and Faculty
Visit Help@UMUC or call 1-888-360-UMUC (8682).
Support for Staff
- UMUC Stateside: Visit Help@UMUC.
- UMUC Asia: Visit Help@UMUC, e-mail helpdesk-asia@umuc.edu or call DSN 225-2871 or Civ +81-3117-55-2871 Monday through Friday from 8 a.m. to 5 p.m. JST.
- UMUC Europe: Visit Help@UMUC, e-mail helpdesk-europe@umuc.edu or call DSN 314-370-6762 or Civ +49-(0)6221-378277/366 Monday through Friday from 8 a.m. to 5 p.m. CET.
