Negotiating Conflict Program
Featuring an Interactive Online Negotiation Simulation

Differing perspectives and conflict are pervasive in the workplace. The effective leader knows how to both master and manage these dynamics through the understanding and skillful use of negotiation and conflict management behaviors.

Program Overview

This intensive three-day workshop can help you recognize different styles of conflict and negotiation and develop the skills to avoid or manage workplace conflict. Through a combination of classroom instruction, assessment, and a unique online simulation, you’ll learn the important techniques of influence and negotiation while discovering how decision makers with vastly competing interests and ideas can work together and maintain performance and perspective.

Preview the Program Schedule

Note: This program utilizes a unique team-based format. Minimum of six participants from a single organization is required.

How You Will Benefit

Through presentations, you will learn

• The behavioral responses to conflict
• The core principles of negotiation and effective negotiation tactics

Through 360-degree feedback, you will gain insights on

• How co-workers perceive your conflict behavior
• Strengths and weaknesses in your conflict behavior

Through an online simulation, you will

• Practice negotiation and conflict resolution skills
• Receive feedback on your individual and group performance

Tuition: $2,625 per person

Note: Minimum of six participants from a single organization required.