UMUC

Office of Instructional Services and Support (OISS)

Loyce Pailen, Director

Welcome from the Associate Provost

Learn more about the Office of Instructional Services and Support and how its two departments, the Center for Support of Instruction and Course Development, use innovative activities to directly serve UMUC’s faculty and students worldwide.

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The Office of Instructional Services and Support (OISS) is part of the UMUC team that provides and promotes activities that differentiate UMUC as the leader in delivering the finest quality higher education to adult, part-time students throughout the world. The unit supports the university and its distinguished educators through the design, development, and maintenance of online courses that are enhanced with rigorous academic content, sophisticated tools, and innovative technologies.

OISS supports various faculty and program needs through the following departments: