UMUC

School of Undergraduate Studies

Certificate in Negotiation and Conflict Management

Also available online

The certificate in negotiation and conflict management provides an interdisciplinary perspective on group dynamics, problem solving, team building and communication strategies that can lead to the effective resolution of conflicts. Grounded primarily in communication theory, the program allows students to emphasize aspects related to psychology, human resources or business management. The certificate provides knowledge and skills that are relevant to careers in criminal justice, social services and education, as well as human resource management (especially for trainers and facilitators in team building and organizational development). The certificate in negotiation and conflict management is therefore appropriate for students in business, human resource management, criminal justice, social science, psychology, education, communication studies, government relations, political science and related fields.

Total Credits: 18

Note: Courses may be applied to only one certificate; some prerequisites may need to be fulfilled before beginning certificate courses.

One required course:  

  • SPCH 426 - Negotiation and Conflict Management (3)

A course in conflict and negotiation chosen from the following (3):

A course in group dynamics and organizational behavior chosen from (3):     

  • BMGT 464 - Organizational Behavior
  • BMGT 484 - Managing Teams in Organizations
  • HRMN 302 - Organizational Communication              
  • HRMN 365 - Conflict Management in Organizations
  • PSYC 334 - Psychology of Interpersonal Relationships
  • PSYC 345 - Group Dynamics
  • PSYC 354 - Cross-Cultural Psychology
  • SPCH 420 - Small-Group Communication

A course in communication chosen from (3):   

A supporting elective chosen from any course in the above lists (3)

A second supporting elective chosen from the above lists (3)