Frequently Asked Questions

The UMUC Security Department is your first point of contact for all security and safety related issues or concerns on the UMUC Adelphi Campus. Security works closely with the University of Maryland Department of Public Safety and Police Department in maintaining a safe and secure campus. The Security Department is fully staffed 24 hours a day, 7 days a week. The Security Department is responsible for the safety and security of our employees, students and guests, as well as the assets of UMUC.

Security's Primary Responsibilities:

• Monitor clarm and CCTV systems
• Patrol of Inn and Conference Center, Student Faculty Service Center, parking garage and surrounding grounds
• Access control
• ID badges
• Lost and found
• Monetary and personal escorts
• Prevention of accidents
• Document all security concerns, safety violations/hazards and all out of the ordinary occurrences.

Security Responds to:

• All medical and security related issues and emergencies (officers are CPR/First Aid certified)
• Safety and security hazards
• Suspicious activity, persons or mail
• Missing property
• Reports of fire or smoke
• Alarms and distress calls
• Reports of injured or ill guests and employees

Contact Security by dialing x7371 or x911 (Emergency). The UMUC Director of Security can be reached at x7471. The Marriott Director of Loss Prevention can be reached at x7597. In addition, if you have any questions or concerns that do not need immediate attention, you may send an e-mail to loss-prevention@umuc.edu.

Contact the UMUC Security Department by dialing x911. Security Officers will be immediately dispatched and Security will notify the University of Maryland Police Department and Fire and Rescue.

UMUC has several warning devices in place that will alert and announce procedures to its employees in the event of a fire, natural disaster and other emergency.

• In the event of a fire or in any emergency situation where a full evacuation of a building is necessary the fire alarm will sound. If the fire alarm sounds, all employees must immediately and orderly exit the building via the nearest stairwell and proceed outside to the east side (facing the UMD Campus) of the building and wait for further instructions.

• In the event of a natural disaster or other emergency situation where a full-scale evacuation is not recommended, but an urgent alert and message must be conveyed to the employees or UMUC community, the Public Address System and UMUC MyAlerts (text messaging service) will be utilized. Important procedures and precautions will be announced through these systems.

The Security Department is located in the Inn and Conference Center building near the West Main Entrance and the Oracle Lounge.

Department Managers/Supervisors or assigned Security Liaisons must officially request keys for their staff through the Security Department. ID Badge and Electronic Key Card requests can be made via e-mail to securitykeys@umuc.edu or by calling x6706. New employees will receive their badges and key cards at orientation.

Building access is controlled by the Security Department. If you have lost or forgotten your key, call Security at x7371 for access. Please be prepared to show identification and authorization for access to the office or room you are requesting to have opened.

The UMUC Loss Prevention Department provides 24-hour escorts to all areas of the UMUC Campus. Please call x7371 for assistance.

If you are traveling across campus:

• Use the Campus Escort Service if you are walking by calling the Campus Police at 301-405-3555. The Police Auxiliary will dispatch an Auxiliary Officer to escort you.

• To arrange for a shuttle ride, contact the Shuttle-UM service at 301-314-CALL or the Night Intra-Campus Transit Express at 301-314-NITE.