Transfer to State Central Collections Unit (SCCU)
Prior to sending a student’s account to SCCU, UMUC will send three dunning notifications within each term. A student will receive the first dunning letter after the start of the Mid/Session II classes. For example, if you enroll for a fall term course in May and fail to make payment arrangements and/or are excluded from disenrollment because of special circumstances (financial aid, military, etc.), you will receive the first dunning notification in November. UMUC will send all dunning notifications electronically to the preferred e-mail address that you have on file with UMUC. If you receive a third dunning letter, you must make payment to UMUC within 15 days of the date of the letter to avoid transfer to collections.
Payments are accepted online 24 hours a day, 7 days a week via all major credit cards and electronic check. To make a payment, log in in to MyUMUC and click on MyFinances. To contact us about the status of a delinquent account, please email us at firstname.lastname@example.org.
In accordance with the State of Maryland, UMUC is required to forward all delinquent accounts to the State Central Collection Unit (SCCU). An account is generally considered delinquent at 90 days past due. Once a balance has been transferred to SCCU, a collections fee of 17 percent is added to the total amount transferred.
All balances with SCCU must be paid through SCCU. Once an account has been transferred, all requests for services (registration, transcripts, diplomas, commencement reviews, transcript evaluations, etc.) will be denied until all debts are paid in full.
UMUC is only notified monthly of paid debts through SCCU. Therefore, in order to restore services with UMUC, you must provide us with a copy of your SCCU receipt indicating that your account has been paid in full.