University of Maryland University College makes taking web-based classes easy, but you may want a little help from time to time. So we provide several resources for you to get the help, information and technical support you need to effectively use your online classroom.
Online Classroom Overview: For Undergraduate and Graduate Courses with 4-Digit Subject Codes
Whether you're taking classes for the first time or you need a refresher, watch this video tutorial to learn how to navigate your online classroom. This video is specifically for undergraduate and graduate courses with a 4-digit subject code (e.g., ACCT, IFSM).
Online Classroom Overview: For Graduate Courses with 3-Digit Subject Codes
Whether you're taking classes for the first time or you need a refresher, watch this video tutorial to learn how to navigate your online classroom. This video is specifically for graduate courses with a 3-digit subject code (e.g., CYB, MBA).
I Need Help
It's always a good idea to start with your instructor or faculty assistant. They're most familiar with your specific course. They've been trained in LEO, and there's a good chance they already have resolved an issue similar to yours.
You can also tap into your peer network. LEO's discussion feature enables you to post questions and seek help; someone in your class may have the same question as you. And you can share what you learn.
I'd Like Information About LEO
I Require Technical Assistance
Call our technical support team toll-free at 888-360-UMUC or visit the Help Center. Help is available 24 hours a day, seven days a week, 365 days a year. Our technical support team can assist you with any issues related to logging in to LEO, bug reporting, and troubleshooting. The
Help Center also houses a comprehensive knowledge base. You can find answers to many common questions, including information on how to reset your password and how to reply to comments in a discussion.