Email Assistance: How Do I Access Generic Email Account?

Email Assistance: How Do I Access Generic Email Account?

Your Exchange account was migrated to the new UMUC Gmail account but your department also uses a generic account. While all UMUC Exchange accounts are getting migrated, there will be a "co-existence" period between Exchange and UMUC Gmail.

Step 1
Please make sure Outlook is not running.

Windows XP: Go to Start > Settings > Control Panel.
Windows 7: Go to Start > Control Panel.
Step 2
Click on Mail icon.
Step 3
Click on the Show Profiles button.
Step 4
Click on the radio button to select Prompt for a profile to be used.

Then select the Add button.

Step 5
Type your department's email Generic Account Name in the Profile name field.
Step 6
Choose Manually configure server settings or additional server types and then click Next button.
Step 7
Choose Microsoft Exchange and click Next button.
Step 8
Under Add New Account tab, fill the fields with the below information:

Username: Your department's Generic account Name - the one you are setting up to access

Then click Check Name button.
Step 9
Once the account is found and in bold, click the Finish button.